At Home Care Solution, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us when you visit our website or book our services in Bilaspur.
1. Information We Collect
We only collect information that is necessary to provide you with our home maintenance services. When you fill out our contact form, book a service, or communicate with us via WhatsApp/Phone, we may collect:
- Personal Identification Information: Your Full Name, Phone Number, and Email Address.
- Service Details: Your Home Address, location details, and specific requirements regarding cleaning, painting, or waterproofing.
2. How We Use Your Information
The information we collect is used strictly for the following purposes:
- To contact you regarding your booking request and provide a free inspection/estimate.
- To send our verified professionals and technicians to your exact location for service execution.
- To send you updates regarding your service status or respond to your customer support queries.
- To improve our website layout and customer experience based on your feedback.
3. How We Protect Your Data
We implement strict security measures to maintain the safety of your personal information. Your booking details submitted through our website are processed securely. We do not store sensitive payment information (like credit card details) on our servers.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may only share your necessary details (like name and address) with our trusted on-field technicians and staff solely for the purpose of reaching your location and completing the requested home service.
5. Cookies
Our website may use standard "cookies" to enhance your user experience, track website traffic, and understand how visitors interact with our pages. You can choose to disable cookies through your browser settings, though it may affect some functionalities of the site.
6. Your Rights
You have the right to request the deletion or modification of your personal data from our records at any time. If you wish to update your contact details or want us to remove your information after the service is completed, simply contact us.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
- Address: Anil Sales, Sarkanda thana, Bahtarai Rd, Bilaspur, Chhattisgarh 495006
- Phone / WhatsApp: +91 62674 09001
- Email: riteshsahu7666@gmail.com